Privacy Policy

Introduction

At AptYou Services Pvt Ltd ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our corporate website (aptyou.one) or contact us for business purposes.

Note: This policy covers our corporate website only. Our individual products (AptyRead, ANAR) have separate privacy policies available on their respective platforms.

Information We Collect

Contact Information

• Name, email address, phone number when you contact us
• Company or organization details for business inquiries
• Messages and communications you send to us

Website Usage Information

• IP address and general location information
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communications
• Provide information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Protect our rights and prevent fraud

We do not:

• Sell your personal information to third parties
• Use your information for purposes other than those stated
• Share your information without your consent (except as required by law)

Information Sharing

We may share your information only in these limited circumstances:

• Service Providers: With trusted partners who help us operate our website (hosting, analytics) - see "Service Providers" section below for details
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly consent to sharing your information

We do NOT:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Allow third parties to use your information for their own purposes

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

International Transfers

Your information may be processed in countries other than India, including countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by data protection authorities
• Service provider agreements that require compliance with applicable data protection laws
• Appropriate security measures regardless of data location

By using our website, you consent to the transfer of your information to these countries. If you are located in the European Union, we ensure GDPR-compliant transfers.

Children's Privacy

This corporate website is not intended for children under 13. We do not knowingly collect personal information from children on this site. For information about our child-focused products, please see the specific privacy policies for those services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this Privacy Policy
• Posting a notice on our website (for significant changes)
• Sending an email to registered users (for material changes affecting data processing)

Your continued use of our website after changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, please discontinue use of our website and contact us to request deletion of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact Form Submissions: Retained for up to 2 years or until you request deletion
• Business Inquiries: Retained for the duration of our business relationship plus 2 years
• Website Analytics: Aggregated data retained for up to 26 months
• Legal Requirements: Some information may be retained longer if required by law

You can request deletion of your information at any time by contacting us at support@aptyou.one.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide information through our contact form or subscribe to communications
• Legitimate Interest: To respond to inquiries, improve our website, and provide information about our services
• Legal Obligation: To comply with applicable laws and regulations
• Contract Performance: To fulfill our obligations when you engage with our services

Service Providers

We use the following service providers to operate our website. These providers are bound by confidentiality agreements and only process data as necessary:

• Website Hosting: GoDaddy (or your hosting provider) - for website hosting and infrastructure
• Email Services: For processing contact form submissions and communications
• Analytics: We may use analytics tools to understand website usage (aggregated, anonymized data only)

We ensure all service providers maintain appropriate security measures and comply with applicable data protection laws.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly (cannot be disabled)
• Analytics Cookies: Help us understand how visitors use our website (anonymized data)
• Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Compliance with Data Protection Laws

We are committed to complying with applicable data protection laws, including:

• GDPR (European Union): General Data Protection Regulation for EU residents
• Information Technology Act, 2000 (India): Indian data protection framework
• Other Applicable Laws: We comply with data protection laws in jurisdictions where we operate

If you are located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to object to processing. To exercise these rights, contact us at support@aptyou.one.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure hosting infrastructure with regular security updates
• Encryption of data in transit (HTTPS/SSL)
• Access controls and authentication measures
• Regular security assessments and monitoring
• Staff training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard security practices.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (where legally permissible)
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider (where applicable)
• Withdraw Consent: Withdraw consent for processing (where applicable)

How to Exercise Your Rights:

To exercise any of these rights, please contact us at support@aptyou.one with:

• Your full name and contact information
• Description of the right you wish to exercise
• Any relevant details to help us process your request

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing certain requests.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

APTYOU SERVICES PRIVATE LIMITED
15/367, Kurumbathur, Thirunavaya,
Malappuram, Kerala, India - 676301

Email: support@aptyou.one
Phone: +91-90741 42163
Website: aptyou.one

Response Time: We aim to respond to privacy inquiries within 30 days. For urgent matters, please indicate "URGENT - Privacy Request" in your email subject line.

Product-Specific Privacy Policies:

• AptyRead Privacy Policy